Please note, the consultations on the Community Remedy and Community Trigger are now closed.

You can find more information on these powers here:

Community Remedy

Community Trigger

Please find details of the original consultations below:

New powers on how the police, local authorities, health partners and social housing providers respond to anti-social behaviour (ASB) are set to come into force on 20th October 2014.

These new powers are designed to empower victims of ASB and give them a say on how perpetrators are punished.

Police and Crime Commissioners will be responsible for providing a list of punishments for victims to choose from. This list will be known as the Community Remedy.

There will also be new powers for victims of ASB and hate crime to demand action, beginning with a case review, known as the Community Trigger.

For further information on these new powers, plus details of how you can share your views with the Commissioner and her Deputy, please see below:

Community Remedy

In October 2014, new powers that give victims a say in the out of court punishment of perpetrators of low level crimes and anti-social behaviour will be introduced.

The Community Remedy, as it will be known, will come into effect on the 20th October 2014 and will feature a list of actions that victims will be able to choose from in order to punish offenders.

The Community Remedy document must contain actions that:

  • punish perpetrators,
  • give perpetrators the chance to make amends,
  • help address the causes of the perpetrator’s behaviour, or
  • a combination of these.

To ensure the Commissioner includes actions in the Remedy that victims on Merseyside want, we have put together a short survey to capture your views. TAKE PART HERE - THIS SURVEY IS NOW CLOSED

Please take the time to fill in the survey and send us your responses by midnight on Sunday 21st September 2014.

If you would like to find out more about the Community Remedy please take a look at the relevant legislation which can be found here or you can read the Home Office’s guidance here.

Once we have consulted with you the public, both the Police and Crime Commissioner and her Deputy will review responses to ensure compliance with relevant legislation and guidance before publishing a final Community Remedy document to launch on 20th October 2014.

We look forward to your responses. TAKE PART HERE - THIS SURVEY IS NOW CLOSED

Community Trigger

The Community Trigger empowers victims of ASB, providing them with the opportunity to demand for their case to be reviewed if they feel that no action or inadequate action has been taken by agencies such as the police, local authority, local health teams or registered social landlords.

When a request to use the Community Trigger is received, agencies must decide whether the threshold has been met and communicate this to the victim. If the threshold is met, a case review will be undertaken by partner agencies. Agencies will review what action has previously been taken and decide whether additional actions are possible.

The review encourages a problem-solving approach aimed at dealing with some of the most persistent cases of ASB. The victim is informed of the outcome of the review. Where further actions are necessary an action plan will be discussed with the victim, including timescales. The Community Trigger can also be used by any person on behalf of a victim, for example a family member, friend, carer, councillor, Member of Parliament or other professional person. Details of how to access the Community Trigger will be made available on this website and each local authority website once the process comes into effect on 20th October 2014.

Further details can be found here.


This form must not be used to submit details of a crime or request an operational policing response. If you need to speak to the Police, please dial 101 (or 999 if it is an emergency) or visit the Merseyside Police website

Putting Victims First

The Community Remedy survey is part of a wider consultation, Putting Victims First, to improve the services on offer to victims of crime by asking for their views and experiences.

By listening to the voices of people across Merseyside, Jane and Ann want to improve the support services they deliver to victims in the future.

Find out more about Putting Victims First.

Please note this consultation is now closed - thank you for your interest