PCC invites residents to share concerns at monthly advice surgery

PCC Emily Spurrell talking to two women

Merseyside’s Police Commissioner is inviting residents to share their views and feedback with her at her next monthly surgery.

Emily Spurrell launched the monthly advice surgeries last year as part of her commitment to giving local people a greater voice on policing, crime and community safety issues in Merseyside.

The sessions enable Emily to meet residents from across the region face-to-face and in confidence to listen to their views on how we can build a stronger, safer Merseyside and respond to any questions or concerns they have about the performance or oversight of Merseyside Police.

The Commissioner and her team will work with residents to identify the best route for their enquiry and discuss any action that can be taken or supported by her office.

The next PCC surgery will take place between 11am and 1pm on Tuesday 19th December virtually and appointments must be booked in advance.

Over the year, the Commissioner will hold two sessions in accessible venues in each local authority area, as well as two virtual sessions, to ensure people living across Merseyside have access to appointments.

Merseyside’s Police Commissioner Emily Spurrell said: “I’m committed to being a strong voice on behalf of people across our fantastic region, ensuring their views are at the heart of my work, as well as local policing and community safety.

“These regular advice surgeries are a great way to hear directly from local communities about any views or concerns they have and are a key way I can ensure I am as accessible as possible to residents of Merseyside.

“I would encourage anyone with views or concerns about policing, crime and community safety across our region to get in touch and book a slot at one of these monthly surgeries. I want to hear your views and ensure your voice is heard on local issues.

“These surgeries are just part of the wider work that I’m undertaking to raise awareness of the role of PCC and make sure I’m alive to the views and opinions of local people.”

Representing the views of residents is a key responsibility of the Commissioner and an important part of monitoring Merseyside Police’s performance and holding the Chief Constable to account.

The surgeries will help the Commissioner to identify themes or trends in public opinion, which will help to influence her scrutiny of the Chief Constable and inform future decisions, including the commissioning of services, projects and campaigns.

While the Commissioner is unable to intervene in operational matters, she welcomes your feedback on how the region is policed and how we can work together to build a stronger, safer Merseyside.

How it works

Surgeries are by appointment only, to ensure that the issues being raised relate to policing, crime or community safety, and to ensure the PCC is fully briefed on the issue prior to the meeting.

Please note, the PCC will not be able to consider complaints about police officers, member of police staff, police community support officers or special constables, as this is a matter for Merseyside Police.

Residents are invited to request a 15-minute appointment by contacting the PCC’s office with their name, contact information and what they would like to discuss during the meeting, by:

Office of the Police and Crime Commissioner,

Mather Avenue Training Centre,

Mather Avenue,


L18 9TG

Surgery slots are limited and work on a first come, first served basis. We cannot guarantee a slot for everyone. If a session is full, you will be given the details of alternative sessions, including the PCC’s virtual sessions. We also ask that if you cannot make your pre-booked appointment slot, please give 48hours notice so we may offer your booking to another resident.

Future surgeries

  • Thursday 18th January - afternoon - St Helens 
  • Saturday 10th February - morning - Toxteth 
  • Tuesday 12th March - evening - Rock Ferry 
  • Thursday 18th April - morning - Huyton
  • Wednesday 22nd May - morning - Netherton 
  • Monday 17th June - afternoon - Newton 
  • Friday 19th July - morning - Belle Vale 
  • Tuesday 13th August - evening - Virtual